It’s easy to build a great business and provide a client with a great product, but it takes an added touch to develop a loyal clientele who would not only be satisfied with your service but rave about it to others. This is why it is advantageous to surprise and delight your clients. You might…

Surprising and delighting your clients is about providing the quintessential customer experience. It is more than offering discounts and freebies. You’ll need to employ some basic, not-as-obvious elements to really surprise and delight your clients. Here’s a list of 10 of these elements that are sure to amaze them. Consistency Client delight techniques should be…